rbaji2 Privacy Policy: How We Handle Your Information
At rbaji2, your account data belongs to you — we collect only what is needed to run your wallet, verify transactions, and keep your account secure. This policy explains what we collect, how we use it, and what you can do about it, with access available subject to your local law and eligible regions.
Account Data Protection
bKash & Nagad Transaction Records
Your Rights, Clearly Stated
Support Route Available
POLICY POSTURE EXPLAINED
What This Policy Covers and How We Operate
rbaji2 collects personal information when you open an account, deposit through bKash or Nagad, or contact our support team. The data we hold includes your registered contact details, wallet transaction records, device identifiers, and session activity linked to your account. We use this information to process your payments, verify your identity as required by our platform rules, and respond to any support request you raise. We do not sell your personal data to third parties. Payment data related to bKash and Nagad deposits is processed through those payment providers under their own terms, and we retain only the transaction reference needed to match your account wallet record. Cookie data collected during your session is used for account security and site function, not for external advertising. Retention periods vary by data type: active account records are kept while your account remains open; transaction references are retained for the period required under applicable platform and financial compliance rules. You may request a review of the data we hold at any time through our published support route. Access and eligibility for our services depend on your local law and the eligible regions we support.
bKash Deposit Records
Nagad Transaction Reference
Account Wallet Activity
Session Security Data
Identity Verification Files
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies
Not every interaction with rbaji2 falls under the same data rules. This section draws a clear line between what our policy covers directly and where a third-party policy applies instead.
Account Access
Your login activity, password changes, and device sessions are covered fully by this policy. We record these events to protect your account and resolve any access dispute you raise with our support team.
Wallet Transactions
Deposit and withdrawal records processed through bKash or Nagad are covered here for the reference data we hold. The payment provider's own terms govern how they process the transaction on their side.
Site Content
Game content supplied by studios available in our lobby — including titles from Habanero, PG Soft, and Pragmatic Play — is governed by those providers' own data terms for any data processed on their platforms.
Third-Party Services
Links to external sites, payment apps like bKash or Nagad on your device, and any service outside the rbaji2 domain are not covered by this policy. Review those services' own policies for how they handle your data.
WHAT YOU CAN DO
Your Practical Rights Under This Policy
You have real, actionable choices over the data rbaji2 holds on your account. You can ask to see the personal information recorded against your profile, request a correction if any detail is wrong, or raise a question about how a specific piece of data is being used. These requests are handled through our support team — the same team you reach for account and wallet questions. If you believe we hold inaccurate contact details or an incorrect transaction reference on your account, submit a correction request via live chat or our support contact form and we will review it. Requests that affect your account wallet or payment history may require identity verification before we can action them. Availability of specific rights may depend on your local law and the eligible region your account falls under.
Review Your Records
Open a support request and ask to see the personal data linked to your account. We will confirm what categories of data we hold and how each is being used.
Correct Account Details
If your registered contact details, name, or linked wallet reference is recorded incorrectly, raise a correction request through the support form and we will update the record.
Raise a Data Question
Any question about how a specific data point — your bKash reference, session log, or identity file — is used can be directed to our support team for a written response.
Request Support on Retention
If you close your account and want to understand what data we continue to hold and why, contact us through the published support route and we will explain the applicable retention basis.
REACH OUR PRIVACY TEAM
How to Contact Us About This Policy
If you have a privacy question, a data request, or want to report a concern, these are the routes available through rbaji2. Use the channel that suits your question — live chat is the fastest path for account-specific queries.
Live Chat
Open the live chat from your account dashboard for the fastest response on any privacy or data question linked to your wallet or session.
Support Contact Form
Submit a written request through the support form on the rbaji2 site. Use this route for formal data review, correction requests, or retention queries.
Account Help Centre
The help section in your signed-in account area covers common privacy questions including data categories, cookie use, and how to read your transaction history.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
Our approach to your data is built around four concrete practices: collect only what the platform needs to run, keep records only as long as required, secure account sessions with standard authentication controls, and give you a clear route to ask questions or request changes.
Cookie Use
We use session cookies for account authentication and site function. No advertising cookies are placed without your awareness, and you can review cookie settings through your browser. Functional cookies are necessary for your account session to remain active.
Account Security
Your account session is protected by login authentication. If you suspect unauthorised access, change your password immediately through the account settings page and contact our support team via live chat.
Data Retention
Active account data is kept while your account is open. Transaction references for bKash and Nagad deposits are retained for the period required under applicable platform compliance rules. Closed accounts are handled under our standard retention schedule.
Policy Contact
To request a change, ask a question, or raise a concern about this policy, use the support form or live chat listed on this page. We aim to respond to written data requests through the same support route we use for account queries.
PRIVACY QUESTIONS ANSWERED
Frequently Asked Questions About This Policy
These are the questions we hear most often from people reviewing our privacy policy. If your question is not here, contact our support team directly.
What personal data does rbaji2 collect when I open an account?
We collect the contact details you provide at registration, your device identifiers, session activity, and wallet transaction references including bKash and Nagad deposit records. We collect only what is needed to run your account and process your payments.
Does rbaji2 share my data with third parties?
We do not sell your data. Payment providers like bKash and Nagad receive only the transaction data needed to process your deposit. Game studios in our lobby process their own session data under their own terms. We do not share your account data for advertising purposes.
How long does rbaji2 keep my data after I close my account?
Active account data is retained while your account is open. After closure, transaction references and identity verification records are kept for the period required under applicable compliance rules. Contact our support team for details specific to your account.
How do I request to see or correct the data you hold on me?
Submit a request through the support contact form or live chat in your account dashboard. Requests that involve your bKash or Nagad transaction history may require identity verification before we can action them. We will confirm what data we hold and how it is used.
Are cookies used on the rbaji2 site and what do they do?
Yes. We use session cookies to keep your account authenticated while you navigate the site. These are functional cookies, not advertising trackers. You can manage cookie settings through your browser, though disabling functional cookies may affect your account session.
Who do I contact if I have a concern about how my data is handled?
Reach our team through live chat for fast responses, or submit a written request via the support form on the rbaji2 site. Your privacy question will be handled by the same support team that manages account and wallet queries.